You can send us your specific questions or request grooming and skincare advice, and we will send you a personalised and confidential answer.
We Love Feedback
At element5.co.uk we want to stay close to our customers and we appreciate your feedback and comments. Let us know what you think about us, what you like, dislike, any products and brands you would like us to research and test for you, and any ideas that will help us provide you with an even better service and shopping experience.
Help & Customer Care
If you have any questions or comments regarding our products, suppliers or the element5.co.uk website, our customer service department is available to help you during normal office hours.
Please send an email to customer.service@element5.co.uk or alternatively please call our customer service line on 0844 3575 485.
Our contact details are as follows:
Office Address: element:5 Ecocentric Lifestyle Ltd
501 International House
223 Regent Street
London W1B 2QD
United Kingdom
Returns Address: element:5 Ecocentric Lifestyle Ltd
PO BOX 53471
London SE18 9EG
United Kingdom
(Please see our Guarantee & Returns section for further information on our return policy)
If you are contacting us with regards to a specific order, please supply your order number from your original confirmation e-mail.
Press Contacts
If you are a member of the press and would like more information on element5.co.uk, please contact:
James at press@element5.co.uk.
New Suppliers Contacts
If you are a supplier of natural grooming products and would like us to consider your products, please contact us by email at supplier@element5.co.uk.
Company Details
This website, www.element5.co.uk, the element5 brand and range of design materials are owned and operated by element:5 Ecocentric Lifestyle Ltd.
element:5 Ecocentric Lifestyle Ltd
Registered in England
Company Number: 6003974
Registered Office: 501 International House, 223 Regent Street, London W1B 2QD
VAT Number: GB 911 7535 35
Data Protection Registration No: Z1072143
See Also
